Information We Collect:
1.1 Personal Information:
We may collect personal information from you, such as your name, contact details (including address, phone number, and email address), and payment information when you book an in-home massage service.
1.2 Usage and Technical Information:
We may collect certain non-personal information automatically when you use our services. This may include your IP address, browser type, operating system, device information, and usage patterns on our website or mobile application.
Use of Information:
2.1 Provision of Services:
We use the personal information you provide to deliver the requested in-home massage services. This includes scheduling appointments, contacting you regarding your appointment, and ensuring a safe and satisfactory experience.
We may use your personal information to communicate with you about our services, send appointment reminders, updates, and respond to your inquiries.
2.3 Payment Processing:
We collect and use your payment information to process payments for the services you book through our platform. We may share this information with third-party payment processors to facilitate secure transactions.
2.4 Service Improvement:
We may analyze usage patterns and collect non-personal information to improve our services, customize your experience, and enhance the quality of our offerings.
Information Sharing and Disclosure
3.1 Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT and marketing service providers. These providers are contractually obligated to use your information only as necessary to perform services on our behalf and maintain confidentiality.
3.2 Legal Compliance:
We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from government authorities or other third parties.
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is completely secure. We cannot guarantee the absolute security of your information.
You may have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. Please contact us using the information provided below to exercise these rights.
Relax In-Home Massage