PRIVACY POLICY
At Relax In-Home Massage, we understand and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our in-home massage services. Please read this Privacy Policy carefully to understand our practices and how we handle your information. By using our services, you consent to the collection and use of your personal information as described below.
Information We Collect:
1.1 Personal Information:
We may collect personal information from you, such as your name, contact details (including address, phone number, and email address), and payment information when you book an in-home massage service.
1.2 Usage and Technical Information:
We may collect certain non-personal information automatically when you use our services. This may include your IP address, browser type, operating system, device information, and usage patterns on our website or mobile application.
Use of Information:
2.1 Provision of Services:
We use the personal information you provide to deliver the requested in-home massage services. This includes scheduling appointments, contacting you regarding your appointment, and ensuring a safe and satisfactory experience.
2.2 Communication:
We may use your personal information to communicate with you about our services, send appointment reminders, updates, and respond to your inquiries.
2.3 Payment Processing:
We collect and use your payment information to process payments for the services you book through our platform. We may share this information with third-party payment processors to facilitate secure transactions.
2.4 Service Improvement:
We may analyze usage patterns and collect non-personal information to improve our services, customize your experience, and enhance the quality of our offerings.
Information Sharing and Disclosure
3.1 Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT and marketing service providers. These providers are contractually obligated to use your information only as necessary to perform services on our behalf and maintain confidentiality.
3.2 Legal Compliance:
We may disclose your personal information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from government authorities or other third parties.
Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is completely secure. We cannot guarantee the absolute security of your information.
Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws or regulations.
Your Rights:
You may have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. Please contact us using the information provided below to exercise these rights.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website or through other means of communication. Your continued use of our services after any changes indicates your acceptance of the revised Privacy Policy.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Relax In-Home Massage
(720) 526-4692
By using our in-home massage services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.